Privacy Policy
This Privacy Policy describes how IDEOlogy Health, LLC (“IDEOlogy Health,” “we,” or “us,”) collects, uses, shares, and protects your personal information. This Privacy Policy also tells you about certain choices you have with respect to your personal information, and how you can reach us to get answers to your questions.
Information We Collect
We collect information about you in a variety of ways depending on how you interact with us and our website, products and/or services, including:
• Directly from you when you provide it to us, such as when you sign up to receive communications from us, complete a form on our website or at one of our events, interact with us on social media, or communicate with us by phone, email, or otherwise.
• Automatically through the use of cookies, server logs, and other similar tracking technologies when you interact with our website.
• From other sources, including, for example, our business partners, service providers, online social media networks, and other third parties, or from publicly available sources.
The following provides examples of the type of personal information we collect in a variety of contexts and how we use that information.
Context | Types of Personal Information | Primary Purpose for Collection |
Contractors, Consultants, Vendors and Business Partners | We collect, among other things, the name and contact information of our contractors, consultants, vendors business partners and their respective employees or subcontractors with whom we interact. | We use this information to communicate with our contractors, consultants, vendors and business partners concerning normal business administration. |
Event Registration | If you register for or attend one of our events, we collect your name, contact information (including email address and mobile phone number), medical designation, institution, and GPS/location data of your device (with your permission). | We use this information to communicate with you about the event, to invite you to speak and/or provide services, and to gain feedback. |
Inquiries, Comments, and Feedback | If you contact us, such as with questions, feedback, or complaints, we will collect your contact information (such as email address and phone number), as well as any other content that you send to us. | We use this information to respond to or follow-up on your questions, feedback, or complaints. |
Contact List | When you sign up to receive communications from us, we collect your name and contact information (such as email address), as well as other relevant information, such as your medical designation and institution. | We use this information to send you news, special offers or other promotional messages we think will be of interest to you or for which you have requested information. |
Your Use of Our Website | We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. Some of these technologies may use “cookies.” Cookies are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. Other types of data we track include your IP address, the website that referred you to our website, whether you utilize a QR code to navigate to our website, data about the device you use to visit our website, operating system, and GPS/location data (with your permission). | We use this type of information to make our website operate efficiently. We also use it to understand how you interact with our website to improve it and understand your preferences. Finally, we use this information to help detect and prevent fraud.
|
How We Use Information
In addition to the purposes and uses described above, we use personal information in the following ways:
• To identify you when you visit our website.
• To administer, maintain, evaluate, and improve our website and online offerings.
• To improve, or develop, our services and product offerings.
• To conduct analytics.
• To communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback and/or send you information regarding changes to our terms, conditions, and policies.
• To send marketing and promotional materials including information relating to our products, services, sales, or promotions.
• To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
• To debug, identify and repair errors that impair existing intended functionality of our website and services.
• To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
• For internal administrative purposes, as well as to manage our relationships.
• For such other purposes as you may consent (from time to time).
Although the sections above describe our primary purpose in collecting your personal information, in many situations we have more than one purpose.
To the extent we maintain and use personal information in a deidentified form, we will not attempt to reidentify the information, except for the purpose of determining whether our deidentification processes satisfy our legal obligations.
How We Share Information
In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information in the following situations:
• Business Transfers. We may disclose your information to a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, including at the negotiation stage.
• Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.
• Service Providers. We share your information with service providers who perform services on our behalf. Among other things, service providers help us to administer our website, provide technical support and information technology and security programs, conduct research and analysis, assist with fraud prevention, detection, and mitigation, and provide marketing and data analytics.
• Other Disclosures with Your Consent. We may disclose your information to other third parties when we have your consent or direction to do so.
Your Choices
Some jurisdictions give you a right to make the following choices regarding your personal information:
• Access to Your Personal Information. You may request access to the personal information we maintain about you. In certain limited circumstances, you may also request to receive access to your personal information in a portable, machine-readable format.
• Updating or Correcting Your Personal Information. You may request that we update or correct inaccuracies in any personal information we maintain about you.
• Deletion of Your Personal Information. You may request that we delete your personal information. Please note that in certain situations, and to the extent permitted by law, we may be required to keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
• Promotional Emails. You can stop receiving promotional emails from us by following the unsubscribe instructions in the emails you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
• Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with “NO SNAIL MAIL” in the subject line along with your name, address, and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
• Promotional Text Messages. If you receive a text message from us that contains promotional information, you can opt-out of receiving future text messages by replying “STOP.”
• Do Not Track (“DNT”) Signals. Some Internet browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. Because these features are not yet uniform, we do not currently process or respond to “Do Not Track” signals.
Please note, not all the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your requests. This may occur because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.
How to Submit a Request to Access, Correct, or Delete Your Personal Information
To submit a request to access, correct, or delete your personal information, please contact us by email at Privacy@ideologyhealth.com, or by phone at 1-888-765-1708. In order to process your request, we must be able to verify your identity to make sure you are the person about whom we have collected personal information or an authorized representative. Depending on the type of request, we may conduct the verification process by email or phone using information that matches our records. The information you must provide as part of the verification process may include: name, contact information (such as email address or phone number), relationship with us, and residency. We may also ask for additional information as needed based on your relationship with us.
If you are a California resident, you may designate an authorized agent to submit a request on your behalf. To do so, you must (1) provide that authorized agent written and signed permission to submit such request, and (2) verify your own identity directly with us.
If you have been designated as an authorized agent to submit a request on behalf of another person, you must (1) download and complete this Authorized Agent Designation Form and have it signed by the individual, and (2) attach the signed form when you submit a request either by emailing us or calling us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized to submit such request.
How We Protect Information
No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
How Long We Retain Information
We retain your personal information for only as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.
Third-Party Websites and Services
For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices websites, or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party’s privacy practices.
Children’s Privacy
Our websites and online services are not intended for children under the age of 18 and we do not knowingly collect personal information from children under age 18. Children under the age of 18 should not provide their personal information to us.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements and other factors. When changes are made to this Privacy Policy, they will become immediately effective when published. You can check the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was last revised. To the extent that our Privacy Policy changes in a material way, the Privacy Policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new Privacy Policy. If we make a material change to our Privacy Policy, we will attempt to notify you through email or through a website pop-up.
Contact Information
If you have any questions, comments, or complaints concerning our privacy practices, or if you need access to this Privacy Policy in an alternative format due to having a disability, you may contact us at:
By regular mail:
IDEOlogy Health, LLC
14913 Murfin Rd, Austin, TX, 78734
Attn: Legal Department
By e-mail:
Privacy@ideologyhealth.com
Additional Information for California Residents
If you are a California resident, the following privacy disclosures apply to you in addition to the rest of the Privacy Policy.
• Categories of Information We Collect, Use and Disclose. California law indicates that organizations should disclose for California residents whether certain categories of information are collected, disclosed for an organization’s “business purpose”, “sold” or “shared” for purposes of cross-context behavioral advertising (as those terms are defined under California law). The table below identifies the categories of personal information we collect about you and the categories of third parties with whom we may share your personal information for a business purpose. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself. We do not “sell” personal information or “share” personal information for purposes of cross-context behavioral advertising (as such terms are defined under California law).
Please note, in addition to the recipients identified below, we may disclose any of the categories of personal information we collect with government entities, as may be needed to comply with law or prevent illegal activity.
Categories of Personal Information We Collect | Categories of Third Parties To Whom We Disclose Personal Information For Business Purpose |
Identifiers, including your legal name, email address, home address, billing address, IP address, phone number, and company or association name. | Operating systems and platforms |
Information identified in Section 1798.80(e) of the California Consumer Privacy Act (“CCPA”), including your credit card numbers and signature. | Payment processors, accounting software, and financial institutions |
Commercial information, such as any IDEOlogy Health events you attend or products or services you purchase from us. | Operating systems and platforms |
Your internet activity, including your navigation and use of our website. | Operating systems and platforms |
Geolocation data, including you GPS/location (with your permission) | N/A |
Education information (e.g., the schools you attended) | Operating systems and platforms |
• California Shine the Light. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing, please submit a written request to us using the information in the “Contact Information” section above.
Last updated and effective date: 10/25/2024
